About this role
CX Supervisor, Service Department - Tucson, AZ at Latruck. Location: Tucson, Arizona, United States. Role: supervising advisors, managing workflow, improving processes Requirements: Supervise service advisors, manage team WIP and repair dispatch, drive customer experience and process improvements, strong communication, sales and analytical skills; must pass drug screen, physical exam, and background check. Category: Customer Service Seniority: Mid Level Tools: Medallia, Express Assessment dashboard, DTNA, Microsoft Office Suite Commitment: Full Time Workplace: Onsite Languages: English