About this role
Contact Center Supervisor at Slide Insurance. Location: Tampa, Florida, United States. Role: leading team, monitoring metrics, resolving escalations Requirements: High school diploma, 3+ years leadership in high-volume contact center, 1+ year P&C insurance experience, experience with Five9, Power BI, Guidewire, and active 20-44 insurance license. Category: Customer Service Seniority: Mid Level Tools: Five9, Power BI, Guidewire Certifications: 20-44 insurance Commitment: Full Time Workplace: Onsite Languages: English