About this role
Help Desk Supervisor - Facilities Management at London Borough of Hackney. Location: London, England, United Kingdom. Role: leading team, managing budgets, overseeing CAFM Requirements: Supervise a small help desk team, act as escalation point, manage Concerto CAFM as single source of truth, oversee maintenance budgets, monitor KPIs, drive continuous improvement, and manage stakeholder relationships. Category: Customer Service Seniority: Mid Level Tools: Concerto CAFM Commitment: Contract Workplace: Onsite Languages: English