About this role
Advisor, Retail Channels (Call Center Supervisor) at Orientalbank. Location: Bayamón, Puerto Rico, United States. Role: coaching team, monitoring service, reporting metrics Requirements: Bachelor's in Business Administration required, 3 years call center/retail channel experience with 1 year supervisory experience; bilingual English/Spanish; proficiency with NCR Network Manager, Cisco, Avaya, Finesse, and Microsoft Office. Category: Customer Service Seniority: Mid Level Tools: NCR Network Manager, Cisco, Avaya, Finesse, Microsoft Office Commitment: Full Time Workplace: Onsite Languages: English, Spanish