About this role
Supervisor Customer Care at Insulet. Location: Frankfurt or Germany. Role: lead team, manage staffing, improve processes Requirements: Lead and manage Germany-based Customer Care team; oversee workforce planning, quality, and order management in a back-office/call-center setting within the medical industry. Category: Business Operations Seniority: Mid Level Tools: Workforce management, Forecasting, CRM, Order management systems Commitment: Full Time Workplace: Hybrid Languages: English