About this role
Customer Service Supervisor at Driscoll. Location: McAllen, Texas, United States. Role: supervising team, monitoring metrics, handling escalations Requirements: Supervisory experience in a call center, minimum high school diploma or two years progressive call center experience, 2 years managed care experience preferred, knowledge of STAR/STAR Kids/CHIP, strong communication and Microsoft Office skills. Category: Customer Service Seniority: Entry Level Tools: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook Commitment: Full Time Workplace: Onsite Languages: English