About this role
Call Center Supervisor at North South Consulting Group. Location: Camp Lejeune, North Carolina, United States. Role: supervising operations, managing schedules, coaching staff Requirements: Associate's degree or 5 years equivalent, US citizenship with federal background check, leadership and scheduling experience in 24/7 operations, knowledge of MCWIITS and Microsoft Office, strong customer service and metrics analysis skills. Category: Customer Service Seniority: Mid Level Tools: Microsoft Office, MCWIITS Commitment: Full Time Workplace: Onsite Languages: English