About this role
Supervisor - Commercial Card Client Advisors at Umb. Location: Kansas City, Missouri, United States. Role: supervising team, resolving escalations, conducting training Requirements: High school diploma or equivalent, 3+ years credit card program or financial services experience, strong communication, problem solving, and client escalation management skills; ability to train and update policies. Category: Customer Service Seniority: Mid Level Tools: UMB Commercial Card, Commercial Card Center, FIS, ERP Commitment: Full Time Workplace: Hybrid Languages: English