About this role
Contact Center Supervisor (Personal Tellers) at General Electric Credit Union. Location: Cincinnati, Ohio, United States. Role: coaching team, managing calls, resolving escalations Requirements: High school diploma or GED required (bachelor's preferred). Minimum 2 years member-facing experience at a financial institution required. Supervisory, phone, and sales/referral experience preferred. Strong customer service, communication, and escalation resolution skills; ability to handle confidential information. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English