About this role
Hybrid Customer Service Supervisor, CMS at Carrington. Location: Orange, California, United States. Role: supervising unit, monitoring metrics, coaching employees Requirements: High school diploma or equivalent; 3+ years call center/customer service experience; mortgage servicing experience preferred; intermediate Microsoft Office skills; supervisory, coaching, KPI monitoring, escalation handling, and strong oral/math skills. Category: Customer Service Seniority: Mid Level Tools: Microsoft Office Commitment: Full Time Workplace: Hybrid Languages: English