About this role
IT/Helpdesk Supervisor at Ledgebrook. Location: United States. Role: leading operations, managing tickets, troubleshooting issues Requirements: 3+ years IT support experience, 1+ years supervisory experience, Google Workspace administration, Windows/macOS support, ticketing systems (Jira/ServiceNow/Freshservice), Rippling, MDM familiarity, networking fundamentals, strong communication and leadership skills, US work authorization required. Category: Information Technology Seniority: Mid Level Tools: Google Workspace, Windows, macOS, Jira, ServiceNow, Freshservice, Rippling, Jamf, Intune, DNS, DHCP, VPN Certifications: comptia, google workspace, itil Commitment: Full Time Workplace: Remote Languages: English