About this role
Client Operations - Technical Assistance Supervisor at Ibgllc. Location: Mumbai, Maharashtra, India. Role: Lead team, Oversee troubleshooting, Communicate with clients Requirements: Bachelor’s degree or IT certification or 5+ years experience; 3+ years client-facing support; 5+ years Windows/Mac/software support; supervisory experience; strong communication; ticketing systems; English fluency. Category: Information Technology Seniority: Mid Level Tools: Confluence, JIRA, Windows, Mac Certifications: it Commitment: Full Time Workplace: Onsite Languages: English