About this role
Guest Services Supervisor (Mackinaw City) at Odawa Casino Resort. Location: Mackinaw City, Michigan, United States. Role: supervising staff, managing promotions, resolving complaints Requirements: High school diploma or equivalent, 2 years hospitality experience (including 1 year supervisory), fluent English, advanced typing, basic math, ability to handle stressful situations, flexible with shifts/overtime, obtain LTBB gaming license. Category: Customer Service Seniority: Entry Level Tools: Synkros, Forms Database, Microsoft Office Suite, ADP, ACWeb, ATS Certifications: gaming Commitment: Full Time Workplace: Onsite Languages: English