About this role
Supervisor, Customer Retention at Rise Broadband. Location: Irving, Texas, United States. Role: supervising team, coaching staff, managing escalations Requirements: 3–5+ years inbound sales/call center/retention experience, prior supervisory experience, strong coaching and analytical skills, proficiency with CSG, Five9, Sugar CRM, excellent communication. Category: Customer Service Seniority: Mid Level Tools: CSG, Five9, Sugar CRM Commitment: Full Time Workplace: Onsite Languages: English