About this role
Member Experience Supervisor at Serenity Mental Health Centers. Location: Provo, Utah, United States. Role: directing operations, coaching staff, tracking kpis Requirements: 1+ year supervising a customer service or call center team; experience tracking and improving KPIs, coaching staff, reading dashboards, and handling escalations; no industry-specific licensure required. Category: Customer Service Seniority: Entry Level Tools: CRM Commitment: Full Time Workplace: Onsite Languages: English