About this role
Member Experience Supervisor at Serenity Mental Health Centers. Location: Lehi, Utah, United States. Role: directing operations, coaching staff, tracking kpis Requirements: 1+ year supervisory experience in customer service or call center; proven track record managing metrics; strong coaching, dashboard-reading, and escalation skills; no industry licensure required. Category: Customer Service Seniority: Mid Level Tools: CRM Commitment: Full Time Workplace: Onsite Languages: English