About this role
OOC - Customer Service Supervisor at City of Seattle. Location: Seattle, Washington, United States. Role: supervising staff, scheduling work, resolving escalations Requirements: Minimum 4 years customer service experience involving credit/collections/billing (including 2 years equivalent to a Customer Service Representative); supervisory, leadership, communication, and DEI skills; proficiency with Microsoft Word, Excel, Outlook, SharePoint, and Publisher. Category: Customer Service Seniority: Mid Level Tools: Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft SharePoint, Microsoft Publisher Commitment: Full Time, Temporary Workplace: Hybrid Languages: English