About this role
Consumer Care Coordinator at Rug Doctor. Location: Plano, Texas, United States. Role: handling inquiries, coordinating incidents, documenting interactions Requirements: Previous team lead/supervisor experience in customer service or call center, excellent verbal and written communication, multitasking, incident escalation and documentation skills, and proficiency with Microsoft Excel, Word, and PowerPoint. Category: Customer Service Seniority: Mid Level Tools: Microsoft Excel, Microsoft Word, Microsoft PowerPoint Commitment: Full Time Workplace: Onsite Languages: English