About this role
Operations Supervisor (1043) at Teleperformance. Location: Cape Town, Western Cape, South Africa. Role: managing team, monitoring performance, coaching agents Requirements: Supervising and developing a contact center team, driving performance against KPIs, fluent in English and French, strong emotional intelligence, problem-solving, communication, and process excellence. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: English, French