About this role
Supervisor Call Center at Fhcsd. Location: San Diego, California, United States. Role: coaching staff, monitoring metrics, resolving escalations Requirements: 2 years call center or healthcare experience required, HS diploma/GED required (BA preferred). Bilingual Spanish/English required, supervisory experience preferred, valid California driver’s license and occasional travel between sites, strong MS Office and EHR skills. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, Electronic Health Records, health information exchanges Commitment: Full Time Workplace: Onsite Languages: Spanish, English