About this role
Call Center Supervisor at Hershey Entertainment and Resorts. Location: Hershey, Pennsylvania, United States. Role: supervising staff, coaching employees, resolving inquiries Requirements: Must be 18+, prior call center/hospitality or guest services experience, proficiency with Google Workspace and Galaxy/Point of Sale systems, strong conflict-resolution and coaching skills, able to lift up to 20 lbs and work flexible hours including weekends and holidays. Category: Customer Service Seniority: Mid Level Tools: Google Workspace, Galaxy, Point of Sale, microphone, radio Commitment: Part Time Workplace: Onsite Languages: English