About this role
Helpdesk Supervisor at Shell. Location: Istanbul, Istanbul, Turkey. Role: provide support, lead helpdesk, manage assets Requirements: Minimum 7 years IT experience; proven team leadership; ITIL knowledge; strong English; able to manage end-user support and SLAs. Category: Information Technology Seniority: Mid Level Tools: ITIL, End-user support, Ticketing systems Commitment: Full Time Workplace: Onsite Languages: English