About this role
Supervisor, Medical Call Center – Access Center – Full Time 8 Hour Days (Exempt) (Non-Union) at Usc. Location: Los Angeles, California, United States. Role: supervising staff, monitoring communications, ensuring compliance Requirements: High school or equivalent; 3 years call center/customer service experience in a healthcare environment; knowledge of HIPAA, medical terminology, health plans, ACD reporting and MS Office; strong communication, multitasking and organizational skills. Category: Customer Service Seniority: Mid Level Tools: Microsoft Office, ACD reporting Certifications: fire life safety training (la city) Commitment: Full Time Workplace: Onsite Languages: English