About this role
Customer Services Rep - Supervisor at Psu. Location: State College, Pennsylvania, United States. Role: supervising staff, coordinating service, monitoring metrics Requirements: Associate degree and 4+ years relevant experience (or equivalent), supervisory experience preferred; strong customer service, communication, multitasking, problem-solving; proficiency with ServiceNow, Microsoft Office/Excel, Power BI and transportation-related SaaS. Category: Customer Service Seniority: Mid Level Tools: ServiceNow, Microsoft Excel, Power BI, T2Flex, T2Flexport, HONK, ParkWhiz, Microsoft Outlook, Microsoft Word, Google Workspace Commitment: Full Time Workplace: Onsite Languages: English