About this role
Customer Contact Supervisor (Maternity Cover) at Richemont. Location: London, England, United Kingdom. Role: managing team, managing repairs, resolving escalations Requirements: Manage inbound/outbound customer communications, lead a customer contact team, handle repairs and spare parts follow-up, escalate and resolve complex cases, liaise with B2B customers and internal stakeholders; SAP knowledge advantageous. Category: Customer Service Seniority: Mid Level Tools: SAP Commitment: Full Time Workplace: Onsite Languages: English