About this role
Customer Support Supervisor (m/w/d) für Labordienstleistungen, Veterinärdiagnostik at Idexx. Location: Kornwestheim, Baden-Württemberg, Germany. Role: leading team, improving processes, monitoring kpis Requirements: Lead a team (~15) in customer-facing lab services, drive KPI monitoring and process improvement, 2+ years customer-focused experience including leadership, strong communication, analytical and organizational skills, fluent German and English. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: German, English