About this role
RESPONSABLE / CHEF DE PLATEAU F/H at Konectagroup. Location: Amiens, Hauts-de-France, France. Role: piloting performance, leading teams, ensuring quality Requirements: Proven experience as a contact center activity manager/supervisor, strong performance management and KPI expertise, leadership and coaching skills, knowledge of CPHONE and DIABOLOCOM, client relationship experience. Category: Customer Service Seniority: Senior Level Tools: CPHONE, DIABOLOCOM Commitment: Full Time Workplace: Onsite Languages: French