About this role
Supervisor, Beckett Customer Care at Collectorsuniverse. Location: Plano, Texas, United States. Role: leading team, handling escalations, monitoring metrics Requirements: 5+ years customer service experience with 3+ years in leadership; experience managing KPIs and coaching teams; proficiency with HubSpot, Salesforce, or Zendesk; strong communication and problem-solving skills. Category: Customer Service Seniority: Senior Level Tools: HubSpot, Salesforce, Zendesk Commitment: Full Time Workplace: Onsite Languages: English