About this role
Supervisor, Customer Value Center (CVC) at Quikrete Heavy Construction Materials. Location: Alpharetta, Georgia, United States. Role: leading team, managing orders, resolving escalations Requirements: 5+ years leadership in customer service/order management, strong order-to-cash knowledge, KPI-driven with analytical skills, proficient in Microsoft Excel and Power BI, CRM/ERP experience, ability to lead and coach teams and drive process improvements. Category: Customer Service Seniority: Senior Level Tools: Microsoft Excel, Power BI, CRM, ERP, TMX, APEX Commitment: Full Time Workplace: Onsite Languages: English