About this role
Customer Success Supervisor (Bilingual) at net2phone Canada. Location: Ottawa, Ontario, Canada. Role: leading team, coaching staff, auditing cases Requirements: Lead and coach customer success staff, audit cases and renewals, manage case assignment and SLAs, maintain product and VoIP knowledge, use Salesforce, and run training and webinars. Category: Customer Service Seniority: Mid Level Tools: VoIP, Salesforce Commitment: Full Time Workplace: Onsite Languages: English, French