About this role
Technical Services Supervisor - 2nd Shift at SAIC. Location: Washington, District of Columbia, United States. Role: overseeing team, resolving issues, monitoring tickets Requirements: Bachelor's and 5 years supervisory IT support experience, advanced troubleshooting for hardware/software/network, ITIL v4 certification, ITSM/ticketing/database tool experience, strong communication; ability to work 3:00pm–11:30pm Mon–Fri. Category: Information Technology Seniority: Senior Level Tools: database tools, ticketing systems, ITSM Certifications: itil v4 foundations, comptia a+ Commitment: Full Time Workplace: Onsite Languages: English