About this role
Technical Services Supervisor - 2nd Shift at SAIC. Location: Washington, District of Columbia, United States. Role: overseeing team, resolving issues, mentoring staff Requirements: Bachelor's degree and 5 years supervisory IT support experience, ITIL v4 Foundations, advanced hardware/software/network troubleshooting, experience with database, ticketing and ITSM tools, strong communication, ability to work 3:00pm-11:30pm. Category: Information Technology Seniority: Senior Level Tools: database tools, ticketing systems, IT service management (ITSM), ITIL v4 Certifications: itil v4 foundations, comptia a+ Commitment: Full Time Workplace: Onsite Languages: English