About this role
Customer Care Supervisor at Vital Holdings LLC. Location: Overland, Missouri, United States. Role: leading team, coaching agents, monitoring metrics Requirements: 3+ years customer care experience with 1+ years supervising; strong coaching, quality assurance, FCR improvement, communication, and analytical skills; ability to work later shifts. Category: Customer Service Seniority: Mid Level Tools: CRM Commitment: Full Time Workplace: Onsite Languages: English