About this role
QRV Dispatch Supervisor at Employer. Location: Villa Rica, Georgia, United States. Role: Supervises staff, Monitors performance, Coordinates staffing and scheduling Requirements: High school diploma; prior call center leadership experience; knowledge of call center systems; strong communication and leadership skills; basic computer literacy; ability to assess departmental needs and implement strategies. Category: Business Operations Seniority: Mid Level Tools: Telephony, Call Routing, Ticket/Case Management, Workforce Management, GPS, Microsoft Office Commitment: Full Time Workplace: Onsite Languages: English