About this role
Citizen Services Supervisor (311 Contact Center) at City of Hampton, VA. Location: Hampton, Virginia, United States. Role: supervising operations, managing staff, resolving issues Requirements: Associate’s degree in related field, 3+ years customer service experience, 1+ year supervisory experience, Microsoft Office proficiency, skills assessment and criminal background check required; flexible schedule including evenings, weekends, holidays. Category: Customer Service Seniority: Mid Level Tools: Microsoft Office Commitment: Full Time Workplace: Onsite Languages: English