About this role
Supervisor l, Roadside Assistance Contact Center (2nd Shift) at Aaamidatlantic. Location: Connecticut or Delaware or Indiana or Kansas or Kentucky or Maryland or New Jersey or Ohio or Oklahoma or Pennsylvania or South Dakota or Virginia or Washington, D.C. or West Virginia. Role: leading team, coaching staff, monitoring queues Requirements: Must reside in specified US states. High school diploma, 4+ years high-volume customer service, 2+ years call center experience, supervisory exposure preferred, ability to obtain sales/service licensing within 1 year, Windows/web application proficiency, strong communication and problem-solving skills. Category: Customer Service Seniority: Mid Level Tools: Microsoft Windows Commitment: Full Time Workplace: Remote Languages: English