About this role
Supervisor, Technology Support at Qtsdatacenters. Location: Suwanee, Georgia, United States. Role: managing tickets, answering phones, troubleshooting issues Requirements: AAS/BS or equivalent,4+ years technical customer-focused experience (NOC preferred),experience with ticketing/monitoring (ScienceLogic, ServiceNow),Microsoft Office proficiency,knowledge of networking,ability to obtain Public Trust,US citizenship required. Category: Information Technology Seniority: Mid Level Tools: ScienceLogic, ServiceNow, Microsoft Office Suite Certifications: itil v4 Commitment: Full Time Workplace: Onsite Languages: English