About this role
Supervisor, Service I at Geico. Location: Tampa, Florida, United States. Role: mentoring team, coaching team, handling escalations Requirements: Prior supervisory experience (call center or insurance preferred), coaching and communication skills, ability to manage 10-12 reps, handle escalations, audit performance, and stay current on insurance updates. Category: Customer Service Seniority: Mid Level Certifications: fl 220, fl 2044 Commitment: Full Time Workplace: Hybrid Languages: English