About this role
Supervisor, Client Care Centre at Equitable. Location: Waterloo, Ontario, Canada. Role: leading team, managing operations, monitoring performance Requirements: Proven contact centre leadership, workforce planning knowledge, strong coaching, communication, analytical and problem-solving skills; post-secondary education or equivalent; proficiency in Excel and Word. Category: Customer Service Seniority: Mid Level Tools: Microsoft Excel, Microsoft Word Commitment: Full Time Workplace: Hybrid Languages: English