About this role
Supervisor at Overview. Location: Managua, Managua, Nicaragua. Role: coaching agents, monitoring performance, resolving escalations Requirements: 1-2 years BPO supervisory experience, advanced computer skills, proficiency with Microsoft Word and Excel, coaching, problem solving, and strong communication skills. Category: Customer Service Seniority: Entry Level Tools: Microsoft Word, Microsoft Excel Commitment: Full Time Workplace: Onsite Languages: English