About this role
Call Center Supervisor at AbsoluteCare. Location: Baltimore or Ohio or United States. Role: supervising team, coaching agents, resolving escalations Requirements: 3+ years healthcare experience, 2+ years call center/member/provider service experience, 1+ year supervisory experience; Associate's degree preferred; proficiency in eCW, Jiva, and Microsoft Office; strong communication and leadership skills. Category: Customer Service Seniority: Mid Level Tools: eCW, Jiva, Microsoft Office Commitment: Full Time Workplace: Remote Languages: English