About this role
Supervisor- System Access Operations in Detroit, Michigan at Henry Ford Health. Location: Detroit, Michigan, United States. Role: leading staff, monitoring performance, running reports Requirements: Associate degree or 60 college credits required (bachelor's preferred); 2 years appointment scheduling experience; experience with Epic, Genesys, CRM (Salesforce) and Microsoft Office; knowledge of clinical processes and medical terminology. Category: Customer Service Seniority: Entry Level Tools: Epic, Microsoft Office, Genesys, Workforce Management, Salesforce Commitment: Full Time Workplace: Onsite Languages: English