About this role
Virtual Assistant - Hotline Crisis Intervention *REMOTE* at Casa de la Familia. Location: United States. Role: answering calls, triaging callers, documenting calls Requirements: Proven experience as a virtual assistant or crisis hotline operator; bilingual English/Spanish; knowledge of crisis intervention techniques; proficiency with Microsoft Office and EHR; ability to work nights and weekends and remain calm under pressure. Category: Social Services Seniority: Entry Level Tools: EHR, Microsoft Office, Microsoft Excel, Microsoft PowerPoint Commitment: Full Time Workplace: Remote Languages: English, Spanish