About this role
Assistant Service Delivery Manager at Aspire Lifestyles (International SOS). Location: Mumbai, Maharashtra, India. Role: leading delivery, managing escalations, coaching staff Requirements: Management-level experience in lifestyle/concierge or call centre operations, minimum 4 years management experience, experience managing teams of 10+, client account management, business acumen, and Microsoft Office proficiency. Category: Customer Service Seniority: Mid Level Tools: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Visio Commitment: Full Time Workplace: Onsite Languages: English