About this role
AUXILIAR SERVICIOS BANCARIOS at Banorte. Location: Mexico City, Ciudad de México, Mexico. Role: answering calls, resolving issues, generating reports Requirements: Manage high volume inbound calls for ATMs, branches and vaults; resolve customer and internal service issues; proficient with Microsoft Office, REMEDY and Avaya CMS; 1+ year experience; Spanish required. Category: Customer Service Seniority: Entry Level Tools: Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, REMEDY, Avaya CMS Commitment: Full Time Workplace: Onsite Languages: Spanish