About this role
Customer Service Coordinator at Oracle. Location: Bengaluru, Karnataka, India. Role: responding tickets, troubleshooting issues, documenting interactions Requirements: Provide real-time helpdesk support, troubleshoot and resolve customer issues, document interactions, escalate complex cases, and assist with user onboarding. Category: Customer Service Seniority: No Prior Experience Required Tools: Microsoft Active Directory, Microsoft Windows Operating System, Remote Desktop Services Commitment: Full Time Workplace: Onsite Languages: English