About this role
Homeowners Assistance Counselor at Fifththird. Location: Cincinnati, Ohio, United States. Role: contacting customers, negotiating solutions, recording efforts Requirements: 2+ years collections or customer-service experience; knowledge of mortgage default, loss mitigation and FDCPA; strong communication, negotiation, analytical skills; proficiency with Microsoft Word, Outlook, Access and Excel. Category: Finance Seniority: Entry Level Tools: Microsoft Word, Microsoft Outlook, Microsoft Access, Microsoft Excel Commitment: Full Time Workplace: Onsite Languages: English