About this role
Junior Contact Center Agent (Roadside Assistance) at Volkswagen AG. Location: Palmela, Setúbal, Portugal. Role: providing assistance, resolving complaints, processing inquiries Requirements: High school diploma, native-level German (C1+), fluent English, shift availability, customer service experience preferred, familiarity with CRM/help-desk and remote support, strong communication and problem-solving skills. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Remote Languages: German, English