About this role
Assistant Manager, Consumer Operations at Capri. Location: London, United Kingdom. Role: supporting teams, managing projects, improving service Requirements: Managerial experience in customer service and digital commerce, project delivery (chatbots, CRM), process mapping, omnichannel contact center knowledge, strong communication and Microsoft Office skills. Category: Customer Service Seniority: Mid Level Tools: Chatbots, CRM, Qualtrics, Contentsquare, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, InDesign Commitment: Full Time Workplace: Onsite Languages: English