About this role
Assistant Manager, Customer Contact Centre at Prudential. Location: Hong Kong. Role: supervising team, monitoring performance, coaching staff Requirements: Degree holder with minimum 5 years customer service operations experience (2 years supervisory). Passed IIQE Papers 1,3,5. Proficient in Microsoft Office. Strong leadership, communication (English/Chinese) and analytical skills. Category: Customer Service Seniority: Senior Level Tools: Microsoft Office Certifications: iiqe paper 1, iiqe paper 3, iiqe paper 5 Commitment: Full Time Workplace: Onsite Languages: English, Chinese